Refund policy

Returns and Refunds

Because this is a digital service, returns are not accepted once the service has started, except in the event of a verified failure.

Refund for a verified issue

If a technical issue occurs or the service cannot be completed, you may request a refund. Please send us:

  • Your order number.
  • A clear description of the issue.
  • Screenshots or other evidence of what happened.

Replacement / Refill

Before issuing a refund, we offer a replacement or refill so that the service can be delivered correctly.

Cases where a refund does not apply

  • If the customer makes the account private while the service is in progress.
  • If an incorrect username or link is provided.
  • If the order has already been completed correctly.
  • If the customer changes the account in a way that affects the service.

Support

Write to us at customers.glowup@gmail.com and we will review your case as soon as possible.